The purpose of this training is to enhance caregivers’ ability to apply emotional intelligence in care services. It aims to equip caregivers with the necessary skills to improve their interactions with those they care for, fostering a more compassionate and understanding environment.
Designed for both formal and informal caregivers, this training provides practical tools to strengthen emotional connections. It focuses on empowering caregivers to better recognize and respond to the emotional needs of those they care for.
Caregivers will learn through case studies and concepts provided by industry professionals. These real-world examples and insights will offer valuable guidance in applying emotional intelligence to everyday caregiving situations.
The learning objectives are as follows:
- Understand and apply emotion-focused caregiving principles
- Develop empathy and validation skills to foster stronger caregiver-recipient relationships.
- Strengthen emotional intelligence in caregiving and leadership roles.Learn cultural humility to enhance inclusive care practices.
- Explore emotion-focused workplace leadership strategies.
- Implement meaningful environmental design changes for care settings.
The following courses are available:
- Connected Caregivers
- Emotional Intelligence
- Cultural Humility
- Relationship Building
- Environmental Health
- Organizational Change
| Module Title | Brief Description | Deliverables |
|---|---|---|
| Connected Caregivers | • Building empathy and validation in caregiving | • Understand how empathy and validation relate to emotionally focused caregiving • Develop empathy and validation skills to foster stronger caregiver-recipient relationships. • Establish ongoing strategies to enhance one’s own empathy in personal and professional contexts |
| Emotional Intelligence | • Strengthening emotional awareness for deeper connections | • Understand and apply emotion-focused caregiving principles • Understand how emotional intelligence relates to emotion-focused care • Establish ongoing strategies to enhance their emotional intelligence in personal and professional contexts |
| Cultural Humility | • Understanding diverse perspectives to foster inclusive care | • Identify and define the principles of cultural humility and cultural safety • Reflect on personal implicit biases and recognize their impact on interactions • Recognize the importance of tailoring interactions to meet the unique needs of culturally diverse individuals • Reduce interpersonal conflicts by addressing unconscious biases and stereotypes • Embrace cultural humility as a continuous process |
| Relationship Building | • Emotional intelligence as a foundation for leadership | • Develop strategies for managing stress and maintaining emotional balance in high-pressure work environments • Learn to use emotional intelligence to foster collaboration and create a positive team culture • Understand how to leverage emotional intelligence for effective leadership and decision-making |
| Environmental Health | • Designing spaces that enhance emotional well-being | • Understand contemporary design practices to enhance emotional connections • Design Implement meaningful environmental design changes for care settings • Learn to collaborate with other healthcare professionals and community resources to address environmental health concerns |
| Organizational Change | • Implementing emotion-centered leadership strategies | • Understand and apply various change concepts and processes • Develop skills to overcome common barriers to change, including lack of resources, skills, or motivation • Learn how to engage residents, families, and staff in the change process |
BMG Training Institute 